Pricing

Less than one call-out fee a month.

Keeping a customer is the cheapest growth there is. One saved job covers the fee many times over.

Try everything free first. 50 notifications, no card, no time limit.
Start free
The owner writing out an invoice at the tailgate or counter, invoice book open, phone at hand. The money moment of the job, unposed.

Plans

Pick how the ask reaches your customers.

Starter
R99/month
Customers come to you: QR and self-serve ratings.
Branded rating page in your colours
Free QR code and rating link, print and reuse anywhere
The same Google review invite for every rated customer
Low scores show in your portal
No outbound requests or phone alerts
Choose Starter
Most popular
Standard
R199/month
You send the ask after each job.
Everything in Starter
Send WhatsApp and SMS requests in one tap
Low-score alerts straight to your phone
Run day-to-day from WhatsApp, no login needed
250 notifications a month
Choose Standard
Team
R499/month
You have people on the road.
Everything in Standard
A score for every staff member: average, jobs, open alerts
Logins for your team; billing and settings stay yours
Each person can see their own score privately
1000 notifications a month
See how teams use it

The meter

How notifications work.

What's a notification?

One review request or one low-score alert. They share one monthly meter.

RequestsAlerts172 of 250 used
Busy month? Top up.

R99 per 100 notifications, whenever you need them. A send past your cap is simply refused with a prompt; nothing breaks.

Alerts always get through.

On Standard and Team, a low-score alert reaches your phone even past the cap. You never miss the customer who needs a call.

Two tradespeople chatting at the suppliers counter or over the bakkie tailgate, one showing the other something on their phone. Unposed, mid-conversation.

Refer a friend

Point one fellow trade at RateMate.

When they come on board as a paying customer, you get 100 bonus notifications, worth R99. Refer as many as you like. It costs you nothing.

  • Granted on their first payment, not at signup
  • Never expires with the monthly reset
  • Works on every plan, including Starter
Have people on the road?
Team is built for you: a score for every staff member, and logins that keep billing in your hands.
See how teams use it

Billing questions

The fine print, in plain language.

How does the free trial work?

You get 50 notifications with every feature switched on, and no card is needed. There is no time limit. The trial runs until the 50 are used, so take your time.

What happens if I hit my monthly cap?

A send past the cap is refused with an upgrade prompt. Nothing breaks and nothing sends without you. Low-score alerts still get through on Standard and Team. If you need more, top up at R99 per 100 or move up a plan.

Do low scores still reach me on Starter?

They show in your portal, where you can see and call back every unhappy customer. Alerts to your phone need Standard or Team.

Can I cancel?

Any time, from your billing settings. No contracts, no notice period.

Start with the free 50 and see for yourself.

Every feature, no card, no time limit.

Start free